ISO 9001:2000 Quality Management System
IMC Networks is committed to zero defects, on-time delivery, customer satisfaction and continual improvement. IMC Networks obtained its original ISO 9001:1994 Quality Management System registration on June 12, 1999.
As of June 11, 2003 IMC Networks successfully registered to the newly adopted version of the standard, ISO 9001:2000. The new standard combines the familiar ISO 9001, ISO 9002 and ISO 9003 standards.
"We continue to be committed to on-time delivery of quality products to our customers," said Michael Dailey, president and chief operating officer of IMC Networks. "Our recent upgrade to ISO-9001 Revision 2000 only re-states that commitment. In fact, we completed the conversion ahead of schedule and before most technology companies."
The new quality system requirements are a radical change from the prior standard, utilizing a more process-based approach. The key highlights are greater management involvement, greater company wide communication, improved resource management, more in-depth measurement and analysis, and a much more focused approach to customer satisfaction.
ISO 9001:2000 Certificate of Registration ( .pdf )
IMC Networks Quality System Manual ( .pdf )
International Standards Organization ( web link )
The International Standards Organization (ISO) is a worldwide industrial association that provides the criteria, the testing and the maintenance procedures for high quality manufacturing. The ISO 9001 designation, which is administered in the United States by the Registrar Accreditation Board (RAB), contains requirements for quality assurance in product design, development, production, installation and servicing.
For more information on ISO, visit www.iso.org